• Replacement Express provides two specific warranty coverages . These are a 30 Day Money Back Guarantee and a One Year Limited Warranty.

    Since all warranty transactions are time sensitive, the customer is required to fully inspect the product upon delivery. Be sure to retain any packaging materials in good condition since they may be required in order to process a return.

  • 30 Day Money Back Guarantee

    Replacement Express will accept returned merchandise within the first 30 days after purchase on a no-questions-asked basis according to the following conditions:

    • All returned packages must include a Replacement Express RMA (Returned Merchandise Authorization) Number. This number can be acquired by contacting the Customer Service Department.
    • All original packaging, software, manuals, documents, etc. must be included with the returned merchandise.
    • The Returned Merchandise must be received in its original packaging and the packaging must be intact and undamaged. Absence of the original package will void the guarantee.
    • Returned Merchandise cannot be damaged or altered in any fashion (including removing any product labeling). Failure on this will void the guarantee and warranty.
    • Customer is responsible for return shipping and insurance fees. Uninsured items damaged in shipping will void the guarantee.
    • Returned items that are functional, undamaged and free of defects will generate a restocking charge of $15.00 or 15% of the original invoice amount, whichever is greater.
    • The refunded amount will consist of the invoice amount of the item, less the restocking fee. Original charges for shipping, handling, etc. will not be refunded.

  • One Year Limited Warranty

    Replacement Express warrants your product against all defects in materials and workmanship. This warranty becomes effective on the purchase date of the product and expires one year from the original purchase date.

    Remedy: Replacement Express, at our discretion, will either repair or replace your product free of charge. Replacement Express will not pay shipping charges that you incur for sending your product to us.

  • Warranty Exclusions

    Warranty does not apply to your product under any of the following conditions:

    • The serial number has been removed or modified.
    • Your product has been subjected to misuse or damage (including water damage, physical abuse, and/or improper installation).
    • Your product has been modified in any way.
    • Your receipt or proof-of-purchase is from a non-authorized dealer or internet auction site including E-bay, U-bid, or other non-authorized re-sellers.

  • To Obtain Warranty Service

    • All returned packages must include a Replacement Express RMA (Returned Merchandise Authorization) Number. This number can be acquired by contacting the Customer Service Department.
    • All original packaging, software, manual, documents, etc. must be included with the returned merchandise.
    • The Returned Merchandise must be received in its original packaging and the packaging must be intact and undamaged. Absence of the original package will void the warranty.
    • Customer is responsible for return shipping and insurance fees. Uninsured items damaged in shipping will void the warranty.
    • Label the outside of the package clearly with your Return Authorization number. Ship the product pre-paid (insured, for your protection) to:

      Replacement Express
      1440 S State College Blvd Suite 5-M
      Anaheim, CA 92806

  • Limitation of Warranty

    Except as expressly provided herein, you are acquiring the product "as is" and "where is", without representation or warranty. Replacement Express specifically disclaims any representation or warranty including, but not limited to those concerning the merchantability and suitability of the product for a particular purpose. Replacement Express shall not be liable for consequential, special or incidental damages including, without limitation, damages arising out of the use or misuse of the product.

    The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state. Replacement Express is not responsible for products lost in shipment between the owner and our service center.

    Other legal rights: This Warranty gives you specific rights. You may have other legal rights, which vary, from state to state.